Knowledge Management for Service Innovation: A Study of Sri Lankan Business Service Organizations
نویسندگان
چکیده
منابع مشابه
Knowledge management: implications for human service organizations.
Knowledge management has recently taken a more prominent role in the management of organizations as worker knowledge and intellectual capital are recognized as critical to organizational success. This analysis explores the literature of knowledge management including the individual level of tacit and explicit knowledge, the networks and social interactions utilized by workers to create and shar...
متن کاملKnowledge Exploratory for Service Management and Innovation
In this talk, various trends in the current service economy are explained. Global economy has turned out to be a service-oriented economy, in addition to the fact that the economy is going along with more digitized information rather than just labor intensive human service activities. In Japan's case, for example, more than 70% of GDP has been created by service sectors in a broader sense recen...
متن کاملThe Impact of Knowledge Management Strategy on Service Innovation Performance in Private and Public Hospitals
The main objective of this research is to investigate the comparative effect of knowledge management strategy on the service innovation performance in public and private hospitals through the mediating role of knowledge management practices. Drawing in knowledge management theory, all the organizations require a suitable knowledge management strategy to perform successfully. Therefore, this res...
متن کاملInvestigating the Effects of Knowledge Sharing on Innovation among Managers of Business Organizations
Nowadays, knowledge sharing as one of the components of knowledge management process, has a significant role in organization success. Knowledge causes organizations to be able to acquire knowledge faster and more effective than before, and also apply it which therefore cause them to create competitive advantage. This research is an attempt to investigate the effects of knowledge sharing on inno...
متن کاملThe Role of Technology for Service Innovation in Sharing Economy Organizations - a Service-dominant Logic Perspective
The role and influence of information technology related to business and value creation of a firm are discussed controversially. The question how technology can drive service innovations is especially crucial in highly competitive and quickly developing areas such as digital platforms – and at the same time not well understood. This study investigates the role of information technology for serv...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: NSBM Journal of Management
سال: 2016
ISSN: 2513-2202,2465-5643
DOI: 10.4038/nsbmjm.v1i2.10